The well-being of our employees and guests are of paramount importance to us. Due to an abundance of caution and following developments relating to preventive measures taken for health in the region regarding the Coronavirus (COVID-19), we have made the decision to pause all fulfilment centre tours in Europe. We look forward to re-opening the program once there is more clarity on the global health situation. Thank you for your understanding.
The FC Tours program offers public tours in 47 sites globally, allowing visitors to see what it’s like to work in an FC as well as get a glimpse of the great technology and people that make Amazon what it is today. Each site provides free public tours at least twice per day, Monday through Friday* in addition to hosting many private groups consisting of schools, youth organisations, customers, businesses, media, politicians, and more. From our world class Tour Leaders to the FC Tour experience itself, we strive to create a fun experience, and we think you just might learn something in the process.
If you’ve ever wondered how that product in your online shopping cart gets from Amazon to you, now is your chance to come see for yourself. Even in person, the scale can be difficult to grasp. Many centres for example, span the equivalent of 28 football pitches and can hold tens of millions of items on any given day. Our amazing employees pick, pack, and ship Amazon customer orders at more than 175 similar facilities worldwide. We are proud to showcase our FC Tour program and we look forward to your visit.
*weekend tours available in select locations.
On the tour you’re going to be able to see the magic that happens after you click buy. This includes how our amazing associates support customer fulfilment through the pick pack & stow process. Take a look at our tour video.
Prohibited items include but are not limited to:
- Weapons
- Lighters
- Tripods, Monopods, and Selfie sticks
- Outside food or drink. Water is allowed if it's in a transparent bottle.
- Placards, Signs, or Banners
- Pets
- Small bags, including handbags, must be left in our tour room. Luggage and other large bags will not be permitted.
We reserve the right to turn away guests who are unwilling to tour without prohibited items.
Reservations are open up at least 30 days in advance. Please visit amazon.co.uk/fctours at that time to find a date and time that work best for you.
