THE SAFETY OF OUR ASSOCIATES IS OUR NUMBER ONE PRIORITY

According to the UK governments Health and Safety Executive RIDDOR, Amazon has over 40% fewer injuries on average than other transportation and warehousing companies in the UK. Amazon is a safe place to work and reports to the contrary are simply wrong. Safety is one of the reasons LinkedIn recently ranked Amazon #7 on its UK Top Companies list.

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CAREER CHOICE

Many of our fulfilment centre employees will choose to build their careers at Amazon. For others, a job at Amazon might be a step towards a career in another field. We want to make it easier for employees to make that choice and pursue their aspirations. That’s why we invented our Career Choice programme. For permanent people who’ve been with us as little as 12 months, we will pre-pay 95% of tuition for courses related to in-demand fields, regardless of whether the skills are relevant to a career at Amazon.

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FULFILMENT CENTRE PAY

We recently announced that from 1 November we are increasing our minimum wage to £9.50 for all full-time, part-time, temporary (including those hired by agencies), and seasonal workers to help pick, pack and ship customers’ festive orders. Employees are offered a comprehensive benefits package, including private medical insurance, life assurance, income protection, subsidised meals and an employee discount, which combined are worth more than £700 annually, as well as a company pension plan.

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INNOVATIVE BENEFITS

Ruby has been working in the procurement team as an assistant buyer at Amazon’s Rugeley fulfilment centre for the past two years. Ruby is currently studying for a CIPS Diploma Level 4 qualification from the Chartered Institute of Purchase and Supply, an international organisation working for procurement professionals. She anticipates studying for around two to three months for each of the five modules on the course, and hopes to complete the qualification within eighteen months.

The qualification will enable Ruby to increase her scope of work to include all aspects of the procurement process, including the legal agreements and negotiation skills. Ruby says “I wanted to do the course because it was essential for my professional development and to build on the hands-on experience I’d gained from working at Amazon, with a lot more knowledge and a professional qualification”.

“The course also allows me to study from home rather than have to travel into a college which makes it much easier to have a work-life balance”, she added. The course is designed to be flexible and to enable students to take on other commitments alongside. It incorporates distance learning both online, and over the phone.

Ruby says she is set on a career in procurement, and the skills the course offers, are essential: “This qualification is crucial for me to ensure my future within procurement, and will support me throughout my time here at Amazon or elsewhere. My studies will be recognised long term and give me something to be really proud of. Long term I would like become a procurement manager and perhaps work with a team of procurement buyers.”

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CONTINUOUS IMPROVEMENT

At Amazon, we like to pioneer, we like to invent, and we’re not willing to do things the normal way if we can figure out a better way. Whether it’s bringing in new, advanced technology for our employees to work with or asking them to take time out of their day to tell us how to do better, we focus on continually improving. Last year, we held more than a thousand activities where we asked employees how they wanted to change processes within their buildings.

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GIVING BACK WHERE EMPLOYEES LIVE AND WORK

Whether it’s giving grants to local charities or putting a Kindle device in the hands of a pupil near our fulfilment centre, we support local registered charities close to our fulfilment centres as well as national charities. You can learn more at www.amazon.co.uk/community

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CREATING OPPORTUNITIES

Outside of the Christmas period, the majority of our total UK fulfilment centre workforce is made up of permanent employees. To manage variation in customer demand and as a way of finding high-quality permanent employees we also engage seasonal associates. At periods of peak demand, seasonal associates play a critical role in helping to meet increased demand from customers. We created 13,000 seasonal positions in the run up to Christmas 2014.

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