Amazon Fulfilment Centre Tours

Fulfillment Center Tours

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Amazon Fulfilment Centre Tours

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Ever wondered what happens when you shop on Amazon? Book a free walking tour of an Amazon warehouse and see how our people and technology deliver for customers.

Nothing’s more important to us than the health and safety of our employees and guests, and we’ve made the decision to pause public fulfilment centre tours as we continue to monitor the COVID-19 situation in communities around the world. If you’re a member of the press who would like to visit one of our buildings for your reporting, please reach out to pressoffice@amazon.co.uk with your request and we’ll work with you to arrange a visit. We look forward to re-opening the public program once there’s more clarity on the global health situation, and thank you for your understanding.

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About Fulfilment Centre Tours

The FC Tours program offers public tours in 45 sites globally, allowing visitors to see what it’s like to work in an FC as well as get a glimpse of the great technology and people that make Amazon what it is today. Each site provides free public tours at least twice per day, Monday through Friday* in addition to hosting many private groups consisting of schools, youth organisations, customers, businesses, media, politicians, and more. From our world class Tour Leaders to the FC Tour experience itself, we strive to create a fun experience, and we think you just might learn something in the process.


If you’ve ever wondered how that product in your online shopping cart gets from Amazon to you, now is your chance to come see for yourself. Even in person, the scale can be difficult to grasp. Many centres for example, span the equivalent of 28 football pitches and can hold tens of millions of items on any given day. Our amazing employees pick, pack, and ship Amazon customer orders at more than 175 similar facilities worldwide. We are proud to showcase our FC Tour program and we look forward to your visit.


*weekend tours available in select locations.

Other Questions You May Have

How much does this tour cost?

All tours are free of charge, Amazon does not collect or receive any fees for providing tours.

Can I tour at a different time other than what is on the website?

Due to fulfilment centre rules, we are unable to alter the tours in any way including the tour times.

What will I see on the tour?

On the tour you’re going to be able to see the magic that happens after you click buy. This includes how our amazing associates support customer fulfilment through the pick pack & stow process. 

What should I leave at home?

Prohibited items include but are not limited to: 
- Weapons 
- Lighters
- Tripods, Monopods, and Selfie sticks
- Outside food or drink. Water is allowed if it's in a transparent bottle. 
- Placards, Signs, or Banners
- Pets
- Small bags, including handbags, must be left in our tour room. Luggage and other large bags will not be permitted.


We reserve the right to turn away guests who are unwilling to tour without prohibited items.

Where do I park?

General parking is available free of charge at each FC building. Depending on the site, there may be designated guest parking. We recommend coming earlier to find parking.

Is the fulfilment centre noisy?

The centre is noisy. It is an active work site and there are a lot of conveyer belts and machinery. We provide headsets and receivers to all guests so they are able to hear the tour leader.

Does your tour cover warehouse operations in-depth?

Our tours are geared towards the general public, and is not a deep dive into warehouse operations.

I want to book a date more than 1 month in the future – when will those dates be available?

Reservations are open up at least 30 days in advance. Please visit amazon.co.uk/fctours at that time to find a date and time that work best for you.

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Locate a Site Near You!

7 Locations in the United Kingdom

Doncaster, Dunfermline, Dunstable, Manchester, Peterborough, Rugeley, Tilbury 



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Amazon Fulfilment

We call our warehouses fulfilment centres because the entire process is fulfilled from start to finish – inventory comes in from manufacturers and is shipped out directly to customers.

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Our fulfilment centres
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Amazon Fulfilment careers
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Why Amazon warehouses are called fulfilment centres

What's in a name? Learn answers to common questions about these unique facilities.

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How your package gets from Amazon's warehouse to your front door

From cargo lorries to planes, a look at how Amazon is planning the future of delivery.

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